Privacy Policy

1. Data Controller

The data controller is SIA AA Reg. No.: 40203373798. For any questions regarding data processing, please contact us:

• Email: info@cvn.lv
• Phone: +371 28 62 62 63
• Address: Kārļa Ulmaņa gatve 2-k-3, Riga, LV-1005, Latvia

2. What Information We Collect

We may collect the following information:

• Contact information: name, surname, phone number, email address (if provided)
• Address information: moving or delivery addresses
• Technical information: IP address, browser type, device information
• Usage data: information about how you use our website (through analytics tools, if you have consented)
• Communication data: information from any communications with us

3. Why We Collect Data

We use your data for the following purposes:

• Providing services and processing orders
• Communicating with you about orders and services
• Improving the website and user experience
• Legal requirements and dispute resolution
• Marketing communication (only with your consent)

4. Legal Basis

We process your personal data in accordance with GDPR based on the following legal grounds:

• Contract performance (Art. 6(1)(b)): Data processing necessary for service provision
• Consent (Art. 6(1)(a)): Your explicit consent for analytics and marketing purposes
• Legitimate interest (Art. 6(1)(f)): Website improvement and security assurance
• Legal obligation fulfillment: Accounting and tax requirements

5. Data Storage

We store your personal data only as long as necessary to achieve the specified purposes or in accordance with legal requirements. Usually:

• Contact information is stored while there is active cooperation or until your request to delete data
• Accounting documents are stored in accordance with Latvian legislation (usually 5-10 years)
• Analytics data is stored for up to 26 months or until your consent is withdrawn

6. Data Sharing with Third Parties

We may share your data only in the following situations:

• Analytics service providers: Google Analytics (only with your consent)
• Email service providers: For sending emails
• Legal requirements: If required by law or court decision

We DO NOT SELL your data to third parties. All our partners are bound by data protection agreements and operate in accordance with GDPR.

7. User Rights

In accordance with GDPR, you have the following rights:

• Right of access: You can request information about what data we store about you
• Right to rectification: You can request correction of inaccurate data
• Right to erasure: You can request deletion of your data ("right to be forgotten")
• Right to restriction: You can restrict data processing
• Right to data portability: You can receive your data in a structured format
• Right to object: You can object to data processing based on legitimate interest
• Consent withdrawal: You can withdraw consent at any time

To exercise these rights, please contact us: info@cvn.lv

8. Data Security

We use appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or misuse. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

9. Privacy Communication

If you have questions or concerns about our privacy policy or data processing, please contact us:

• Email: info@cvn.lv
• Phone: +371 28 62 62 63

You can also contact the State Data Inspectorate if you believe our data processing violates GDPR.

10. Policy Changes

We reserve the right to update this privacy policy. We will inform you of significant changes by email or through our website. Please review this policy periodically.

Last updated: April 26, 2026